Return/Refund & Cancellation

Updated Date:- 11-11-2025

• LAPTOP TECHY believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • Laptop parts and accessories such as RAM, SSD, HDD, processors, flex cables, display panels, batteries, chargers, and other seal-packed components are eligible for return or replacement only if returned in unused and unopened condition. Once the seal is broken or the product is installed, return/exchange is not allowed.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 30 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the LAPTOP TECHY, it’ll take 16-30 Days days for the refund to be processed and credited.
  • The replacement item will be delivered within 10-15 working days there after getting aproved for replacement.